Your Data

What We use your Personal Data for

Our reasons

Our legitimate interests

Patient/Consumer serviceWe use your Personal Data for consumer service purposes, including responding to your enquiries. We collect information about how Our websites are used to be able to provide you with certain content and improve it based on the feedback we receive.  Responding to your inquires typically requires the use of certain personal contact information and information regarding the reason for your inquiry (e.g. responding to any questions or concerns you may have concerning your use of our products, order status, technical issue, product question/complaint, general question, etc.).

  • Fulfilling contractual obligations
  • Legal obligations
  • Our legitimate interests


  • Improving and developing new products and services
  • Being more efficient


Establishing and maintaining our relationship with Healthcare Professionals. We use your Personal Data to verify whether there is a potential business opportunity, reach out to you and inform you about our products and services, and maintain a relationship with you.

  • Legitimate interest
  • Your consent (where required)
  • Legal obligation (e.g., data collected in safety reports)
  • Maintaining a relationship with you
  • Assessing your interests and expertise
  •  Consider future collaboration with you and reaching out to you in relation to such opportunities

Contacting you and conducting advertising on third party social networks: We use your Personal Data when you interact with third party social networking features, such as “Like” functions, to serve you with advertisements and engage with you on third party social networks. You can learn more about how these features work, the profile data that We obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third party social networks.

  • With your consent (where required)
  • Our legitimate interests
  • Working out which of our products and services may interest you and telling you about them
  • Defining types of consumers for new products or services

Legal reasons or merger/acquisition. In the event that Galderma or its assets are acquired by, or merged with, another company including through bankruptcy, we  will share your Personal Data with any of our legal successors. We will also use your personal data to comply with our legal obligations (e.g., tax law and product safety obligations). We will disclose your Personal Data to third parties (i) when required by applicable law; (ii) to establish or respond to legal proceedings; (iii) in response to a request from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property, or the public; or (v) to enforce the terms of any agreement or the terms of our Website. 

  • Legal obligations
  • Our legitimate interests


  • Compliance with legal obligations
  • Protect our assets and staff